Cryptex Solutions is highly committed to keeping client's personal information safe and secure and we collect only essential and inevitable information to process your order. We never share any of your information with any individual outside our company in any way until you agree to permit us for doing so.
We collect clients’ information via Email, Phone and Contact Us
and Order Form and it is protected as per privacy policy set by
Cryptex Solutions. Clients’ information is never disclosed, shared
or sold to any third party services.
Initially, the personal information we require is about clients’
name, company’s name, billing address, email address, secondary
email, phone and fax numbers, order details and place of residence
and some of which is optional. Along with this, we need
information in creative brief in order to start working on your
order.
Additionally, collection of information includes opinions
pertaining to complaints, appreciation and comments about the
product.
Technical information which is collected and recorded includes
your IP address, browser version, operating system and the date
and time when you visit. Google Analytics or some similar tool or
service is also used for collecting this data.
First of all, the information we collect helps us to understand
exactly what product you need and what special things would you
require in it and secondly the billing information is inevitable
for payment process.
The email addresses are used for communication about order status,
comments and opinions and delivery of the finalized product.
Moreover, we may send emails of update on the website, promotional
offers, launch of a new product/service and the latest news in the
industry.
This information also helps us to improve our marketing strategies
and compile the record of the most selling products.
To make sure the practice of the best privacy for payments, we offer acceptance from multiple payment options. The payment processor where the clients put their billing information uses Secure Sockets Layer (SSL) which is indicated in the domain as “https://”. Therefore, we assure that there is no issue at all with the privacy of payment process and billing information.
Confidentiality is surely a serious concern and we are fully aware
of the fact and this is why we never compromise over the
confidentiality of our clients’ information.
We use your personal information in order to keep in touch with
you so that we can have smooth communication about the order
process. Therefore, your entire information like name, billing
address, e-mail address, telephone number, fax, etc. is treated as
confidential and saved at a secure location which is accessible by
the designated members only ensuring that it stays safe and there
is no threat of its being stolen or hacked. We reassure that your
personal information will never be released to any third party in
any circumstances until you allow or we are forced by law.
Cryptex Solutions may amend its privacy policy for more strict security concerns if needed. However, the entire amendments about personal information security concerns will be declared with a prior notice of the effective date of amended or updated privacy policies.
In the first place, it is our top priority to avoid the information disclosure. However, the information disclosure can only take place if we are to abide by the country law for judicial proceeding, court order, or any other legal procedure.
If you have any confusion or concerns regarding our privacy policies, you can contact us via our contact us form.
